Return & Refund Policy

All sales are final. We do not offer returns, refunds, or exchanges for any products purchased from Mantra.

Please carefully review your order before completing your purchase. Once an order has been placed, it cannot be returned or exchanged.

Damages and issues

Please inspect your order upon reception. If you receive a defective, damaged, or incorrect item, please contact us immediately so that we can evaluate the issue and determine the appropriate resolution.

Please contact us at info@more-med.com or on our website via the Contact us tab. Please include your order number and, where applicable, photos of the product and packaging. We will review the issue and respond with next steps. Please allow up to 3-business days for a response.

Returns

We do not accept returns for any reason. All purchases are final and are not eligible for return or refund.

Exchanges

We do not offer exchanges. Please carefully review your product selection, quantity, and shipping information before completing your purchase.

Sale items and promotions

All purchases made during sales, promotions, or using discount codes are final and are not eligible for return, refund, or exchange.

Refunds

Because all sales are final, we do not issue refunds for unwanted, unused, opened, or otherwise non-defective products.

In the event that an order arrives damaged, defective, or incorrect, please contact us promptly so that we can investigate the issue and, where appropriate, provide a resolution.

If you have any questions regarding our policy or an issue with your order, please contact us at mantra@mantragel.com.