Shipping policy
Shipping & Returns
We want getting your Mantra to be simple. Here’s everything you need to know about shipping, delivery, and order issues.
Shipping
We currently ship across the United States.
Shipping Rates
- Free standard shipping on orders of $45 or more.
- Shipping rates for orders under $45 are calculated and displayed at checkout.
Estimated Delivery
Most orders are delivered within 2–8 business days. Delivery times may vary depending on your location, carrier, holidays, weather, and other circumstances outside of our control.
We work with a variety of postal carriers depending on your location and selected shipping service, including DHL, USPS, FedEx, and UPS. Available services may include USPS Priority Mail and USPS Ground Advantage.
Once your order ships, you’ll receive a confirmation email with tracking information.
Returns
Due to the nature of our products, all sales are final. We do not accept returns.
If your order arrives damaged, defective, incorrect, or you experience another issue with your shipment, please contact our Customer Service team. We’ll review the issue and work with you to make it right.
If your order arrives damaged, defective, incorrect, or you experience another issue with your shipment, please contact our Customer Service team. We’ll review the issue and work with you to make it right.
Exchanges
We do not offer exchanges.
If you received the wrong product or your order arrived damaged or defective, please contact our Customer Service team for assistance.
Lost or Missing Packages
If your tracking information shows your package as delivered but you have not received it, please check around your delivery location and with other members of your household or building.
If you still cannot locate your package, please contact our Customer Service team and we’ll help review the shipment.
Contact Us
For questions about shipping, delivery, or your order, please contact our Customer Service team at mantra@mantragel.com and include your order number when applicable.